Cancellation Policy

Terms & Conditions

Last updated: January 28, 2026

Welcome to Esense. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using this website, you confirm that you are at least the age of majority in your jurisdiction.

2. Products & Pricing

  • All products are subject to availability.
  • We reserve the right to modify or discontinue products without prior notice.
  • Prices are subject to change without notice.
  • We strive to display product colors accurately, but actual colors may vary due to screen differences.

3. Order Acceptance

Your order is confirmed only after successful payment and order confirmation. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

4. Payments

We accept secure payments through trusted payment gateways integrated with Shopify. You agree to provide accurate billing and payment information.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
  • Esense is not responsible for delays caused by courier partners.
  • Customers must provide accurate shipping details.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy. Items must be unused, unworn, and in original condition with tags intact.

7. Intellectual Property

All content including images, logos, designs, and text are the intellectual property of Esense and may not be used without written permission.

8. User Conduct

You agree not to use our website for unlawful purposes, transmit harmful code, or attempt to gain unauthorized access to our systems.

9. Limitation of Liability

Esense shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Privacy

Your submission of personal information is governed by our Privacy Policy.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

13. Contact Information

Email: esense.collection@gmail.com
Phone: +91 9318397913
Address: D-314, Chhajarsi Colony, Sector 63, Noida, Uttar Pradesh 201309, India